Passengers travelling to and from the continent on Eurostar are finding that their train will not be stopping at Ashford even though they have tickets to and from Ashford.
This was the experience of a traveller who was told that she had to go to Ebbsfleet as the train she had a ticket for would now not be stopping at Ashford.
Purchased tickets from @Eurostar travelling from Ashford International and have now been told at the last minute it will no longer be stopping there! This is unacceptable! Have to spend my time getting to Ebbsfleet International only to go pass Ashford! Was Mis-sold the tickets!
— Joanna Sharrad (@JoannaSharrad) August 18, 2018
Other passengers report that this is a common occurrence:
“On one of my own recent trips on the service we were told only as we checked in that our train would not be stopping at Ashford International as planned and we would have to go into London and then get a train back out to Ashford. It seems this is a common occurrence.”
Read full article https://www.thelocal.fr